Frequently Asked Questions
Your dog's safety and well-being are our top priorities! To prevent the spread of germs, we sanitize all our equipment and footwear with a professional-grade disinfectant after every visit. We also take a photo of your securely closed gate after each service to give you extra peace of mind. Plus, all our team members are carefully background-checked for your trust and assurance.
Nope, no contracts here! You’re free to cancel or pause your service anytime through your customer portal or by simply giving us a call.
We double-bag the waste to handle it as the hazardous material it is. If you'd like us to take it with us, we’re happy to do so for an additional $2.50 per visit.
Absolutely, you can request a preferred cleanup day! Just note that availability may vary depending on your area.
Yes, absolutely! We’d love to meet your dog and become their new friend! As long as they’re friendly, we’re happy to clean with them in the yard—it’s all about building trust and making them comfortable with us.
We don’t offer exact arrival windows. To keep our services affordable and efficient, we carefully plan our routes the night before. This flexible approach helps us serve as many happy clients as possible!

Frequently Asked Questions
Your dog's safety and well-being are our top priorities! To prevent the spread of germs, we sanitize all our equipment and footwear with a professional-grade disinfectant after every visit. We also take a photo of your securely closed gate after each service to give you extra peace of mind. Plus, all our team members are carefully background-checked for your trust and assurance.
Nope, no contracts here! You’re free to cancel or pause your service anytime through your customer portal or by simply giving us a call.
We double-bag the waste to handle it as the hazardous material it is. If you'd like us to take it with us, we’re happy to do so for an additional $2.50 per visit.
Absolutely, you can request a preferred cleanup day! Just note that availability may vary depending on your area.
Yes, absolutely! We’d love to meet your dog and become their new friend! As long as they’re friendly, we’re happy to clean with them in the yard—it’s all about building trust and making them comfortable with us.
We don’t offer exact arrival windows. To keep our services affordable and efficient, we carefully plan our routes the night before. This flexible approach helps us serve as many happy clients as possible!
